We appreciate that our buildings provide an environment for companies to grow and succeed. They are spaces for people to work, develop and belong. Expect us to work with you to make sure our building provides the facilities you need today and as you develop your business into the future.
We do everything we can to make it easy for you to work with us. We will assign a dedicated person to be your primary point of contact – someone who will get to know your business and your specific needs. We will provide communication that is clear, timely and relevant. And you’ll find us very responsive. We will deal with any issues quickly and appropriately to make sure they don’t become big problems for you or for us.
We pride ourselves on our communication with our tenants. Each property has a dedicated asset manager and property manager allowing our tenants to have a direct line of communication with us. We attempt to address all tenancy issues promptly in order to ensure the building environment is safe and conducive to comfortable occupation. We also have an after hours help desk that allows us to respond to any issues should they come up outside of our normal office hours.
Twice a year we send our tenant newsletter to keep our tenant family updated on what's happening within the portfolio as well as other areas of interest. We periodically survey our tenants allowing us to address any concerns as they become apparent.
We also work very closely with our tenants on all issues relating to health and safety. We actively encourage our tenants to strive to achieve excellence in their own health and safety performance as we do at Argosy.
Every one of our tenants is important to us. We are proud to have a highly diversified portfolio of close to 200 tenants. Our list of tenants includes Government departments, large listed and unlisted businesses, owner occupiers and large and small retailers. This variety of tenants provides the portfolio with well diversified income streams, with the largest tenant in the portfolio being New Zealand Post Limited with approximately 8% of gross property rental income. This tenant diversification assists us in our goal of providing reliable and sustainable returns to our shareholders.